Top of the Lyne

Share this post

Bringing business phones into the 21st century

www.topofthelyne.co
Humans of PLGšŸ’„

Bringing business phones into the 21st century

With Daryna Kulya, Co-Founder of OpenPhone

Rahul Krishnan
,
Ruchin Kulkarni
, and
Gayatri Gaidhani
Oct 21, 2022
11
Share
Share this post

Bringing business phones into the 21st century

www.topofthelyne.co

šŸ‘‹ Hey there!Ā Welcome back to 🄁 Humans of PLGšŸ’„ā€”a space where we bring you insights directly from the OGs - the humans in the drivers’ seat, building your favorite PLG companies.

Since we started this newsletter, our #1 goal has been to get enough folks excited about the product-led world that we so dearly loveĀ ā¤ļø; this is yet another extension of this grand effort.

Take Toplyne out for a spin! šŸ¤øšŸ»ā€ā™€ļø

Haven’t subscribed yet? Better late than never šŸ‘‡


Today, we’re picking the 🧠 of Daryna Kulya, Co-founder, OpenPhone.

Watch the full version here šŸ‘‡Ā or scroll ahead for the TLDR highlights šŸ”„

If you’re planning to listen to this on your treadmill or on your drive to work and would prefer the audio-only version, we got you covered:

✨ Catch the full episode on Spotify:

…or šŸŽ Apple podcasts, if that’s your thing:

OpenPhone: The 21st Century Business Phone!

OpenPhone is an app to which you can add all your work numbers. It can live on all your everyday devices and, on top of calls and messages, offers a full suite of integrations to your work tools.

Daryna is on a mission to rewrite the future of the business phone, bringing it back from the dead and into the 21st century. šŸš†

With an impressive 200%+ Net Revenue Retention (NRR), OpenPhone is loved by teams at Sonder, Linear, AirGarage, Soon, and Avalon, among others.

Catch our in-depth breakdown of OpenPhone’s growth story here!

We cover a lot of ground here withĀ Daryna, including:

  • Tweet Reactions 🐦

  • How does OpenPhone help you?

  • How to win trust in online communities?

  • How to find a balance between existing demand and demand creation?

  • Prioritizing customer delight

  • Engineering word of mouth

  • How she stays in touch with customers even today

  • The importance of dogfooding your product

  • Plugging sales into a PLG motion

  • The difference in how sales operates now vs. 10 years ago

  • Engineering spike events

  • Rapid Fire


Shownotes šŸ“

Darya’s recommendations:

šŸ› Ā Tool: Zapier

šŸ™ŒĀ LinkedIn Account: Devin Reed

Connect with her at :

šŸ”—Ā LinkedIn

šŸ’™Ā Twitter


Share

Leave a comment

11
Share
Share this post

Bringing business phones into the 21st century

www.topofthelyne.co
Previous
Next
A guest post by
Gayatri Gaidhani
Growth @Toplyne
Comments
Top
New
Community

No posts

Ready for more?

Ā© 2023 Toplyne
Privacy āˆ™ Terms āˆ™ Collection notice
Start WritingGet the app
SubstackĀ is the home for great writing